Global Systems Training Lead for Medidata & Certinia

Worldwide Clinical Trials; Chester; On-site; GBP 70,000 - 110,000; Full time

Job summary

Worldwide Clinical Trials is seeking an Organizational Learning Advisor, Enterprise Systems to design, deliver, and measure global training for Medidata and Certinia. This role translates complex workflows and compliance requirements into clear, role-based learning experiences aimed at readiness, adoption, proficiency, and sustainment.

You will partner with system owners and business leaders to align training with go-live timelines, develop curricula, job aids, and performance support, and

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 7+ years of learning, training, or systems enablement experience.
• Experience designing role-based systems training across ILT, virtual, e-learning and performance support.
• Experience with Medidata, Certinia, Salesforce-based platforms or similar.
• Willingness to travel up to 10%.

Responsibilities

• Lead learning and enablement strategies for Medidata and Certinia implementations, releases, enhancements, new modules, new hire needs, refresher training, remediation and sustainment.
• Own the training approach for Medidata and Certinia in partnership with system owners and business stakeholders, ensuring training aligns to go-live timelines, validated-system requirements, financial controls, role-based workflows, and adoption goals.
• Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, Quality, Security, SMEs, and business leaders to confirm audiences, learning objectives, content readiness, approvals, and reverse-planned training timelines.
• Develop, deliver, and maintain role-based learning journeys, curricula, job aids, quick reference guides, facilitator materials, eLearning, videos, workshops, office hours, system practice activities, assessments, and other performance support resources.
• Support global end-user training, demonstrations, train-the-trainer sessions, stakeholder briefings, learner communications, adoption support, and remediation across Medidata, Certinia, related enterprise platforms, and other assigned technology systems.
• Partner with LMS and learning operations teams to ensure training assets are accurately assigned, published, version controlled, discoverable, and reportable within the Worldwide Learning Center or successor learning platforms.

Skills

Instructional design

Facilitation

Systems training

Stakeholder management

Cross-functional collaboration

GxP/regulatory training

Travel flexibility

Education

Bachelor’s degree in Business / HR / IT / related

Job description

Worldwide Clinical Trials is seeking an Organizational Learning Advisor, Enterprise Systems to design, deliver, and measure global training for Medidata and Certinia. This role translates complex workflows and compliance requirements into clear, role-based learning experiences aimed at readiness, adoption, proficiency, and sustainment.

You will partner with system owners and business leaders to align training with go-live timelines, develop curricula, job aids, and performance support, and