Global Sales & Logistics Coordinator

James Cropper PLC; Kendal; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Learning & development

Pension matching

25 days holiday

Health cash plan

EAP support

Job summary

James Cropper PLC in Kendal is seeking a Sales & Logistics Coordinator to keep customers, sales teams and the supply chain connected across UK and international markets.

You will coordinate customer orders from initial processing through to final delivery, working with freight partners and internal teams. This role focuses on efficient order progression, timely updates, problem solving and delivering exceptional service to maximise profitable sales.

Qualifications

• Experience within sales coordination, customer operations, logistics or supply chain, ideally within manufacturing, materials or a technical environment.
• Strong organisational skills and excellent attention to detail.
• Ability to manage competing priorities and take ownership of tasks through to completion.
• Confident communication skills and the ability to build strong relationships with customers, colleagues and external partners.
• A proactive, solutions focused approach to resolving problems.
• Good working knowledge of Microsoft Office.
• Knowledge and practical understanding of HMRC requirements and export guidelines would be advantageous.

Responsibilities

• Co-ordinate UK and export shipments, working closely with freight forwarders to ensure smooth delivery.
• Process, track and manage customer orders and samples, including contract reviews.
• Collaborate with internal teams to support demand forecasting and stock management.
• Track shipments and manage delays or delivery challenges proactively.
• Build relationships with logistics and freight partners to support cost-effective transport.
• Keep customers and stakeholders updated on order progress and delivery timelines.
• Identify opportunities to improve processes, service levels and the customer experience.

Skills

Sales coordination

Customer operations

Logistics

MS Office

Export guidelines

Tools

MS Office

Job description

James Cropper PLC in Kendal is seeking a Sales & Logistics Coordinator to keep customers, sales teams and the supply chain connected across UK and international markets.

You will coordinate customer orders from initial processing through to final delivery, working with freight partners and internal teams. This role focuses on efficient order progression, timely updates, problem solving and delivering exceptional service to maximise profitable sales.