Logistics Coordinator - Outbound

dSb Recruitment Consultancy Ltd.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

dSb Recruitment Consultancy Ltd. is partnering with a design-led consumer products business in Greater London to recruit a Logistics Coordinator - Outbound.

You will support day-to-day outbound logistics, coordinating shipments, tracking performance, and ensuring documentation is accurate across UK and international channels. You will work closely with internal teams and external partners to drive efficiency, maintain service levels and contribute to continuous improvement of logistics

Qualifications

• At least three years' experience in logistics, supply chain, or transport coordination.
• Understanding of 3PL warehouse operations and domestic/international carrier networks.
• Experience in a fast-paced, growing business and adapting to changing priorities.
• Strong Excel skills.
• Knowledge of UK and international shipping procedures.
• Experience using logistics/ERP/WMS systems.
• Excellent communication and customer-focused approach.

Responsibilities

• Coordinate outbound shipments ensuring on-time deliveries and collections.
• Track shipments and proactively address potential delays.
• Liaise with 3PL warehouses, freight forwarders, couriers and transport providers.
• Work with Customer Services and warehouse teams on returns and stock issues.
• Review logistics invoices against rates and service levels; investigate discrepancies.
• Support domestic and international shipping requirements and documentation.
• Plan for peak trading periods with logistics partners.
• Prepare shipping documentation: delivery notes, invoices, customs paperwork, manifests.
• Maintain shipment and inventory records in logistics systems.
• Monitor transport costs and identify efficiency improvements.
• Ensure compliance with UK and international shipping and customs requirements.
• Contribute to continuous improvement of logistics processes.

Skills

Logistics coordination

Excel proficiency

Analytical skills

3PL knowledge

Carrier networks

Documentation

Tools

ERP systems

Warehouse management systems

Job description

We are working with a growing, design-led consumer products business seeking a Logistics Coordinator - Outbound, to support its day-to-day outbound logistics and distribution operations.

This is an excellent opportunity to join a fast-paced, evolving business where you will play an important role in ensuring the efficient movement of goods across retail, e-commerce and wholesale channels, both within the UK and internationally.

Working closely with internal teams and external logistics partners, you will coordinate shipments, monitor delivery performance, maintain accurate documentation and help drive operational efficiencies across the supply chain.

Key Responsibilities

• Coordinate outbound shipments, ensuring deliveries and collections are completed on time.
• Track shipments, proactively identify potential delays and communicate updates to relevant stakeholders.
• Liaise with third-party warehouses, freight forwarders, couriers and transport providers to arrange bookings and resolve delivery issues.
• Work closely with Customer Services and warehouse teams to ensure returns and quality-related stock issues are managed efficiently.
• Review logistics invoices against agreed rates and service levels, investigating discrepancies where necessary.
• Support internal teams with domestic and international shipping requirements and associated documentation.
• Help plan and coordinate peak trading periods, ensuring logistics partners are prepared to maintain service levels.
• Prepare and maintain shipping documentation, including delivery notes, commercial invoices, customs paperwork and manifests.
• Maintain accurate shipment and inventory records across relevant logistics systems.
• Monitor transport costs and identify opportunities to improve efficiency and reduce expenditure.
• Ensure compliance with relevant UK and international shipping and customs requirements.
• Contribute to continuous improvement initiatives, helping develop effective and scalable logistics processes.

About You

We are looking for an organised, analytical and proactive individual with experience in logistics, transport coordination or supply chain operations.

You will ideally have:

• At least three years' experience in a logistics, supply chain or transport coordination role.
• A good understanding of third-party logistics (3PL) warehouse operations and domestic and international carrier networks.
• Experience working within a fast-paced, growing business, with the ability to adapt to changing priorities and improve existing processes.
• Strong analytical skills and confident Excel capability.
• A sound understanding of UK and international shipping procedures.
• Excellent communication and relationship-building skills, with a customer-focused approach.
• Experience using logistics, warehouse management or ERP systems.
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities under pressure.
• Good working knowledge of Microsoft Office.
• Knowledge of Incoterms, customs procedures and import/export documentation would be advantageous.

The Opportunity

This role offers the chance to make a meaningful contribution to a growing business, working collaboratively across teams and external partners while helping to improve logistics performance, service levels and operational processes.