Global Renewals Leader — Strategy & Growth

Nozomi Networks Inc.; United Kingdom; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Work-Life Balance

Unparalleled Flexible Time-Off

Job summary

Nozomi Networks Inc. is seeking a Global Renewals Leader to drive renewal strategy across a global customer base and build a renewals team.

You will manage large volumes of contract renewals, collaborate with Revenue, Customer Success, Marketing and Legal, and implement best-practice renewal processes. You will work with Sales leadership to maximize renewal outcomes, pursue upsell opportunities, and ensure Salesforce and other systems support a high-velocity renewal lifecycle.

Qualifications

• Experience managing a recurring revenue book of business with accountability for GRR and renewal targets.
• Demonstrated ability to build and operationalize renewal processes, playbooks, and forecasting methodologies.
• Strong commercial and negotiation skills, including experience with pricing, uplift, multi-year agreements, and contract terms.

Responsibilities

• Own the renewal strategy and operating model, including process, coverage, segmentation, playbooks, and workflows.
• Own renewal performance against GRR, renewal rate, churn, and contraction targets.
• Own the global renewals forecast and provide accurate, data-driven visibility into renewal pipeline, risk, churn, contraction, and expansion.
• Develop and enforce renewal pricing and commercial strategies, including uplift, multi-year agreements, co-termination, downsell/contraction management, and non-standard terms.
• Own the optimization of Salesforce and other systems supporting the renewal lifecycle, ensuring accurate data, pipeline visibility, forecasting, and reporting.
• Drive and close renewals through the full renewal lifecycle, including quoting, negotiations, purchase orders, agreement execution, and order submission.
• Use proven negotiation skills to maximize renewal outcomes while identifying and pursuing upsell opportunities.
• Partner with Sales and Customer Success to proactively identify and mitigate renewal risk within the customer base.
• Build strong relationships and collaborate cross-functionally with Regional Sales Directors and teams responsible for cross-sell, upsell, and expansion opportunities.

Job description

Nozomi Networks Inc. is seeking a Global Renewals Leader to drive renewal strategy across a global customer base and build a renewals team.

You will manage large volumes of contract renewals, collaborate with Revenue, Customer Success, Marketing and Legal, and implement best-practice renewal processes. You will work with Sales leadership to maximize renewal outcomes, pursue upsell opportunities, and ensure Salesforce and other systems support a high-velocity renewal lifecycle.