Global People Ops & Advisory Lead

RedCloud; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An international eCommerce provider based in London is seeking a proactive People Ops and Advisory Lead. This role focuses on supporting managers and employees, ensuring effective employee relations and policy execution. The ideal candidate should have HR Generalist experience in a multi-national environment, with strong expertise in resolving employee relations issues. Benefits include 25 days of annual leave and enhanced company pension. Join this growing team to make an impact globally.

Benefits

25 Days Annual leave

Enhanced Company Pension

Healthcare Cashplan

Private Healthcare

Life Insurance

Access to discount platform

Qualifications

• Experience as an HR Generalist in a multi-national environment.
• Proven track record of managing complex employee relations cases.
• Strong understanding of core people operations and payroll processes.

Responsibilities

• Provide coaching and counsel on talent development and team effectiveness.
• Manage complex employee relations issues ensuring fairness and compliance.
• Oversee payroll inputs and onboarding to guarantee service delivery.
• Train managers on People processes and performance standards.

Skills

Employee relations

Performance management

Policy execution

Talent development

Compliance knowledge

Tools

HRIS

Service ticketing systems

Job description

An international eCommerce provider based in London is seeking a proactive People Ops and Advisory Lead. This role focuses on supporting managers and employees, ensuring effective employee relations and policy execution. The ideal candidate should have HR Generalist experience in a multi-national environment, with strong expertise in resolving employee relations issues. Benefits include 25 days of annual leave and enhanced company pension. Join this growing team to make an impact globally.