Global HR Process Excellence & Continuous Improvement Lead

Lonza Group Ltd.; Manchester; Hybrid; Confidential; Full time

Job summary

Lonza Group Ltd. in Manchester is seeking a Senior Specialist, HR Process Excellence & Continuous Improvement to lead global HR process improvements within the HR Operations & Delivery function.

The role operates under a hybrid policy (2 days on site, 3 days WFH) and collaborates with regional HR teams, HR Digital, and Compliance to drive transformation across the workforce lifecycle. You will champion Lean Six Sigma initiatives, develop automated and AI-enabled HR solutions, and establish

Qualifications

• Lean Six Sigma Yellow Belt certified; experience leading HR process improvement initiatives using Lean, DMAIC, process mapping and root cause analysis.
• Strong analytical skills with the ability to interpret data, identify trends, measure KPIs and generate actionable insights using tools such as Power BI and Excel.
• Experience using Microsoft Copilot, ChatGPT and AI-enabled HR platforms (e.g. Workday, ServiceNow); exposure to workflow automation tools such as Power Automate, Automation Anywhere or other RPA solutions is advantageous.

Responsibilities

• Champion Global Excellence: Support the global vision and strategic objectives for HR processes and technology, ensuring alignment with Lonza's goals.
• Lead Continuous Improvement: Implement and advocate for the LBMS framework within HR Services Delivery.
• Drive lean concepts, including 6s, A3, and DMAIC, to streamline operations.
• Optimize HR Processes: Conduct comprehensive reviews of Payroll and HR processes to identify risks and opportunities. Use Lean and Six Sigma methods to develop and execute effective solutions, such as FMEA.
• Advance Business Processes: Introduce and maintain a Business Process Management Framework including service catalogues and process maps.
• Drive Key Projects: Apply Lonza Project Methodology to manage and deliver improvement projects. Facilitate workshops for problem-solving and process enhancement.
• Measure and Monitor: Collaborate across and stakeholders to establish and track key performance metrics. Utilize data analytics to drive decisions and measure progress.
• Foster Global Collaboration: Partner with colleagues across regions to replicate successful initiatives and maintain strong relationships with stakeholders.

Skills

Lean Six Sigma

Data analysis

Change management

Stakeholder engagement

Communication

Project management

Process improvement

Tools

Power BI

Excel

Visio

PowerPoint

Copilot

ChatGPT

Workday

ServiceNow

Power Automate

Automation Anywhere

Job description

Lonza Group Ltd. in Manchester is seeking a Senior Specialist, HR Process Excellence & Continuous Improvement to lead global HR process improvements within the HR Operations & Delivery function.

The role operates under a hybrid policy (2 days on site, 3 days WFH) and collaborates with regional HR teams, HR Digital, and Compliance to drive transformation across the workforce lifecycle. You will champion Lean Six Sigma initiatives, develop automated and AI-enabled HR solutions, and establish