Global HR Process Excellence & Continuous Improvement Lead

Lonza

Manchester

Hybrid

Confidential

Full time

3 days ago
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Benefits offered by this job

Global benefits
Hybrid working
Career development
Lonza benefits portal

Job summary

Lonza in Manchester is seeking a Senior Specialist, HR Process Excellence & Continuous Improvement to drive global HR transformation, process optimization, and automation initiatives within HR Services Delivery.

You will partner with regional teams and stakeholders to implement Lean Six Sigma, DMAIC, and AI-enabled solutions, delivering measurable improvements in employee experience and operational excellence.

Qualifications

  • Lean Six Sigma Yellow Belt with HR process improvement experience.
  • Strong data analysis with KPIs and actionable insights using Power BI & Excel.
  • Experience with AI-enabled HR platforms (e.g., Workday) and workflow tools.
  • Able to map HR processes and apply DMAIC, FMEA and process mapping.

Responsibilities

  • Champion global excellence for HR processes and technology.
  • Lead Continuous Improvement using the LBMS framework in HR Services Delivery.
  • Review Payroll and HR processes to identify risks and implement lean solutions.
  • Develop and maintain a BPM framework with service catalogs and maps.
  • Manage improvement projects using Lonza Project Methodology.
  • Facilitate problem-solving workshops and drive process enhancements.
  • Establish KPIs and monitor progress with data analytics.

Skills

Lean Six Sigma
Process Mapping
DMAIC
FMEA
Data Analysis
Power BI
Excel
Visio
PowerPoint
Stakeholder Engagement
Change Management
Project Management

Tools

Power BI
Excel
Visio
PowerPoint
Workday
ServiceNow

Job description

Lonza in Manchester is seeking a Senior Specialist, HR Process Excellence & Continuous Improvement to drive global HR transformation, process optimization, and automation initiatives within HR Services Delivery.

You will partner with regional teams and stakeholders to implement Lean Six Sigma, DMAIC, and AI-enabled solutions, delivering measurable improvements in employee experience and operational excellence.

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