Global Front Desk & Workplace Experience Lead

NICE; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Flexible working

Comprehensive benefits

Global opportunities

Job summary

NICE in London is seeking a professional, organised Receptionist to be the face of our office. You’ll greet visitors, support reception operations, facilities coordination, and workplace admin while collaborating with colleagues across the business.

The role suits someone who thrives in a busy environment, enjoys meeting people, and is committed to delivering exceptional service. Join a global technology leader with flexible working arrangements and opportunities for growth.

Qualifications

• Previous experience in a Receptionist, Front of House, Office Coordinator, or Administrative Support role.
• Excellent communication and interpersonal skills with a professional and approachable manner.
• Strong organisational skills with the ability to effectively manage multiple priorities.
• High attention to detail and a proactive approach to problem-solving.
• Strong customer service mindset and commitment to delivering a great workplace experience.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to work independently while also collaborating effectively across teams.

Responsibilities

• Deliver a professional and welcoming experience for all visitors, employees, and external partners.
• Manage the reception area, ensuring it remains organised, presentable, and operating efficiently.
• Coordinate visitor access, maintain sign-in procedures, and support office security protocols.
• Book and manage meeting rooms, including room setup, catering arrangements, and visitor requirements.
• Handle incoming and outgoing mail, courier services, and international shipments.
• Maintain office supplies, stationery, and workplace inventory levels.
• Raise purchase orders, process invoices, and support expense tracking where required.
• Liaise with building management, vendors, contractors, and workplace service providers.
• Coordinate facilities requests and ensure office issues are resolved promptly.
• Support employee engagement activities, office events, and workplace initiatives.
• Assist with administrative tasks and projects that contribute to a positive employee experience.

Skills

Receptionist experience

Front of House

Office coordination

Administrative support

Microsoft Office

Tools

Microsoft Office

Job description

NICE in London is seeking a professional, organised Receptionist to be the face of our office. You’ll greet visitors, support reception operations, facilities coordination, and workplace admin while collaborating with colleagues across the business.

The role suits someone who thrives in a busy environment, enjoys meeting people, and is committed to delivering exceptional service. Join a global technology leader with flexible working arrangements and opportunities for growth.