London Office Concierge & Facilities Coordinator

Nice-0a1ef543; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

NICE in London is seeking a professional, organised Receptionist to be the face of our office. You’ll greet visitors, coordinate room bookings, handle mail, and support facilities and events while partnering with colleagues across the business.

This busy role calls for excellent communication, strong organisational skills, and a customer-focused mindset to ensure a smooth, welcoming workplace experience for staff and visitors alike.

Qualifications

• Previous experience in a Receptionist, Front of House, Office Coordinator, or Administrative Support role.
• Excellent communication and interpersonal skills with a professional and approachable manner.
• Strong organisational skills with the ability to effectively manage multiple priorities.
• High attention to detail and a proactive approach to problem-solving.

Responsibilities

• Deliver a professional and welcoming experience for all visitors, employees, and external partners.
• Manage the reception area, ensuring it remains organised, presentable, and operating efficiently.
• Coordinate visitor access, maintain sign-in procedures, and support office security protocols.
• Book and manage meeting rooms, including room setup, catering arrangements, and visitor requirements.
• Handle incoming and outgoing mail, courier services, and international shipments.
• Maintain office supplies, stationery, and workplace inventory levels.
• Raise purchase orders, process invoices, and support expense tracking where required.
• Liaise with building management, vendors, contractors, and workplace service providers.
• Coordinate facilities requests and ensure office issues are resolved promptly.
• Support employee engagement activities, office events, and workplace initiatives.
• Assist with administrative tasks and projects that contribute to a positive employee experience.

Skills

Communication

Organisation

MS Office

Customer service

Team collaboration

Tools

Outlook

Word

Excel

PowerPoint

Job description

NICE in London is seeking a professional, organised Receptionist to be the face of our office. You’ll greet visitors, coordinate room bookings, handle mail, and support facilities and events while partnering with colleagues across the business.

This busy role calls for excellent communication, strong organisational skills, and a customer-focused mindset to ensure a smooth, welcoming workplace experience for staff and visitors alike.