Global HQ Front Desk Lead & Visitor Experience

hitachi; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Annual performance related bonus (prob

25 days holiday

Pension scheme

Private medical insurance

Group Life Insurance

Employee Assistance Programme

Job summary

Hitachi Rail UK Limited in London seeks a Senior Corporate Office Receptionist to join the Real Estate & Physical Security team at the London Global Head Office. You will be the face of the HQ, delivering premium front-of-house service to senior leaders, international visitors, customers and colleagues.

This role goes beyond traditional reception, coordinating high-profile visits, supporting executive meetings and events, and upholding security and access processes in a fast-paced corporate

Qualifications

• Extensive experience in corporate reception and front-of-house.
• Ability to coordinate meetings and events at executive level.
• Strong knowledge of visitor management, access control and confidentiality.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver a professional, polished and welcoming reception service to visitors, clients, senior executives and employees.
• Manage the complete visitor journey from pre-arrival arrangements through to departure.
• Coordinate meeting rooms, hospitality, catering, visitor access, AV requirements and executive-level events.
• Build strong relationships with senior stakeholders, Executive Assistants, external suppliers, building management and service partners.
• Support site security and access control processes, including visitor management and compliance activities.
• Maintain reception and front-of-house facilities to the highest standards and ensure spaces are presentation-ready.

Skills

Reception experience

Front-of-house

Client services

Hospitality

Microsoft 365

Tools

SAP

CAFM systems

Room booking tools

Microsoft 365

Job description

Hitachi Rail UK Limited in London seeks a Senior Corporate Office Receptionist to join the Real Estate & Physical Security team at the London Global Head Office. You will be the face of the HQ, delivering premium front-of-house service to senior leaders, international visitors, customers and colleagues.

This role goes beyond traditional reception, coordinating high-profile visits, supporting executive meetings and events, and upholding security and access processes in a fast-paced corporate