Global Digital Experience Delivery Lead

Haleon Brasil Ltda.; Greater London; On-site; GBP 120,000 - 150,000; Full time

Job summary

Haleon seeks a seasoned Experience Execution Delivery Lead to drive end-to-end digital experience delivery for global websites and personalization platforms. You will orchestrate product teams, engineering squads, and market stakeholders to ensure scalable, compliant, and high-performing experiences that boost engagement and business outcomes.

In partnership with Product Management, Engineering, Architecture, and Global Marketing, you will align roadmaps with capacity and requirements, oversee

Responsibilities

• Own end-to-end delivery of the Experience Execution portfolio, including website platforms, digital experience solutions, personalization capabilities, and associated technology products.
• Lead delivery across multiple global markets, ensuring alignment with roadmap priorities, engineering capacity, and market requirements.
• Oversee integrated delivery plans across product, engineering, architecture, deployment, and operations teams.
• Drive successful execution of platform enhancements, releases, migrations, and capability launches.
• Lead delivery of website replatforming initiatives and digital experience platform capabilities.
• Coordinate engineering teams to ensure delivery quality, performance, resilience, and scalability.
• Drive execution of personalization, experimentation, customer experience, and engagement capabilities.
• Ensure delivery aligns with enterprise architecture, technical standards, and cybersecurity requirements.
• Ensure programme delivery meets agreed scope, timeline, quality, budget, and regulatory requirements.
• Drive adherence to Agile, SAFe, and modern product delivery practices.
• Establish delivery metrics and performance reporting to monitor execution effectiveness.
• Support transition into support and operational service models following deployment.
• Serve as primary escalation point for delivery risks, technical issues, and cross-platform dependencies.
• Lead mitigation and recovery planning for critical delivery challenges.
• Manage dependencies across CRM, Data, Analytics, Commerce, Content, and Experience technology portfolios.
• Ensure solutions align to digital experience strategy and product roadmaps.
• Partner with Product Managers and Value Assurance teams to realise measurable business value.
• Support continuous optimisation and enhancement of digital experience capabilities.
• Collaborate closely with Product Management, Architecture, Engineering, Marketing, Data, and Operations teams.

Job description

Haleon seeks a seasoned Experience Execution Delivery Lead to drive end-to-end digital experience delivery for global websites and personalization platforms. You will orchestrate product teams, engineering squads, and market stakeholders to ensure scalable, compliant, and high-performing experiences that boost engagement and business outcomes.

In partnership with Product Management, Engineering, Architecture, and Global Marketing, you will align roadmaps with capacity and requirements, oversee