Global Design Lead: Strategy, Research & Experience

Haleon; England; Presencial; GBP 90 000 - 120 000; Tempo integral

Resumo da oferta

Haleon seeks a Design Lead to join the Design & Tooling team, shaping experience-led strategies across Haleon's global digital landscape. The role partners with Product, Technology and Business leaders to identify critical problems, develop evidence-based strategies, and ensure user-centred solutions that scale globally while balancing local relevance.

You will champion design thinking, lead strategic research initiatives, mentor teams, and influence senior stakeholders to drive meaningful

Qualificações

• Experience leading strategic design initiatives within complex global or enterprise organisations.
• Proven ability to synthesise qualitative and quantitative data to identify customer and business challenges.
• Proven ability to develop user-centred strategies informed by customer insight, market research, behavioural analysis and systems thinking.
• Deep understanding of design methodologies including user research, service design, design thinking, prototyping and experience design.
• Strong business and commercial acumen with ability to connect design decisions to measurable outcomes and ROI.
• Proven ability to influence stakeholders and guide decision-making through evidence and customer insight.

Responsabilidades

• Leading and facilitating end-to-end design workshops, guiding teams through research, ideation, prototyping and execution phases to address strategic business challenges.
• Driving strategic design research using qualitative and quantitative methodologies to identify opportunities, uncover insights and inform enterprise decisions.
• Shaping user-centric strategies that align consumer needs with business objectives and technology priorities.
• Advocating for design thinking across the organisation and building strong collaborative partnerships with stakeholders at all levels.
• Creating integrated user experiences that consider the full customer journey, both digital and non-digital touchpoints.
• Influencing strategic investment decisions through research, experimentation, testing and evidence-based recommendations.

Conhecimentos

Strategic design

Design research

Stakeholder influence

User-centred design

Workshop facilitation

Descrição da oferta de emprego

Haleon seeks a Design Lead to join the Design & Tooling team, shaping experience-led strategies across Haleon's global digital landscape. The role partners with Product, Technology and Business leaders to identify critical problems, develop evidence-based strategies, and ensure user-centred solutions that scale globally while balancing local relevance.

You will champion design thinking, lead strategic research initiatives, mentor teams, and influence senior stakeholders to drive meaningful