Global Design Lead - Experience & Strategy

Haleon plc.; Greater London; Presencial; GBP 90.000 - 120.000; Jornada completa

Descripción de la vacante

Haleon plc. in London seeks an experienced Design Lead to shape experience-led strategies across Haleon\'s global digital landscape, partnering with Product, Technology and Business leaders.

You will champion design thinking, lead strategic research, mentor teams, and ensure end-to-end user-centred experiences across global product teams and local markets. This role balances global consistency with local relevance and drives measurable business value through user insight and cross-functional

Formación

• Experience leading strategic design initiatives within complex global or enterprise organisations.
• Ability to synthesise qualitative and quantitative data to identify key customer and business challenges.
• Proven experience developing user-centred strategies informed by customer insight, market research, behavioural analysis and systems thinking.
• Deep understanding of design methodologies, including user research, service design, design thinking, prototyping and experience design.
• Strong business and commercial acumen, with the ability to connect design decisions to measurable business outcomes and ROI.
• Proven ability to influence stakeholders and guide decision-making through evidence, research findings and customer insight.

Responsabilidades

• Leading end-to-end design workshops, guiding teams through research, ideation, prototyping and execution phases to address strategic business challenges.
• Driving strategic design research using qualitative and quantitative methodologies to identify opportunities, uncover insights and inform enterprise decisions.
• Shaping user-centric strategies that align consumer needs with business objectives and technology priorities.
• Advocating for design thinking across the organisation and building strong collaborative partnerships with stakeholders at all levels.
• Creating integrated user experiences that consider the full customer journey, both digital and non-digital touchpoints.
• Influencing strategic investment decisions through research, experimentation, testing and evidence-based recommendations.

Conocimientos

Design leadership

Design research

User-centred strategy

Influence stakeholders

Systems thinking

Prototyping

Descripción del empleo

Haleon plc. in London seeks an experienced Design Lead to shape experience-led strategies across Haleon\'s global digital landscape, partnering with Product, Technology and Business leaders.

You will champion design thinking, lead strategic research, mentor teams, and ensure end-to-end user-centred experiences across global product teams and local markets. This role balances global consistency with local relevance and drives measurable business value through user insight and cross-functional