Global Customer Projects Lead

Altia Ltd; Nottingham; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Contributory Auto-Enrolment Pension

Life Assurance

Sick Pay & Income Protection

Private Health & Dental Insurance

30 days holiday + bank holidays

Well-being support

Volunteering Scheme

Continual Development & Training

35 hours per week

On-site parking

Strong local transport links

Job summary

Altia Ltd in Nottingham is seeking a Customer Projects Manager to lead global and UK-based customer projects within the Professional Services team. The role blends delivery leadership with client liaison, ensuring successful outcomes and value delivery while collaborating with the Head of Professional Services.

The position is based at the Nottingham office with a hybrid work policy; regular office attendance after induction is expected.

Qualifications

• Experience managing customer-focused projects and programmes.

Responsibilities

• Deliver new customer logos and drive revenue opportunities.
• Advance customer platforms by deploying new functionality and guiding customer journeys.
• Manage customer change, prioritise delivery, and support contract requirements.
• Leverage previous implementation knowledge to manage risks and dependencies in projects.

Skills

Delivery management

Stakeholder management

Client communication

Risk assessment

Continuous improvement

Requirements gathering

Financial awareness

Project governance

Job description

Altia Ltd in Nottingham is seeking a Customer Projects Manager to lead global and UK-based customer projects within the Professional Services team. The role blends delivery leadership with client liaison, ensuring successful outcomes and value delivery while collaborating with the Head of Professional Services.

The position is based at the Nottingham office with a hybrid work policy; regular office attendance after induction is expected.