Global Cabin Quality & Delivery Leader

British Airways PLC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

British Airways Engineering is seeking an Engineering Quality and Delivery Manager to lead cabin programmes, ensuring delivery on time and to contractual standards with the highest quality. You will manage supplier performance and act as the on-site focal point for global cabin suppliers, coordinating with BA and IAG stakeholders to ensure safety and compliance.

The role requires a strong technical background, extensive cabin product knowledge, and a proven track record in quality delivery and

Qualifications

• STEM degree/recognised apprenticeship or equivalent Engineering experience - Essential
• High degree of business awareness - Essential
• Experience of working in project teams - Desirable
• Experience of managing colleagues and associates - Desirable
• Experience of supplier management - Desirable
• In depth cabin product and material knowledge gained through considerable hands‑on or equivalent experience - Desirable
• Minimum 5 years technical experience - Essential

Responsibilities

• Lead Product Delivery, ensuring successful delivery of cabin programmes to the SOW's, on time and to the highest quality standards.
• Drive Supplier Performance, build strong relationships with suppliers to enforce quality and product standards.
• Partner with internal teams to implement remedial plans for product quality issues.
• Oversee technical requirements and maintain control of all quality and delivery metrics.
• Identify issues, find innovative solutions and negotiate acceptance criteria for aircraft purchases, securing contractual commitments.
• Act as On-Site Focal Point, representing British Airways with world-wide cabin suppliers on all technical and delivery matters.
• Deliver on-site technical expertise aligned with safety, regulatory, and commercial requirements.
• Champion Process Improvement, identify and support simplification and continuous improvement initiatives.
• Track in-service technical performance, ensure corrective actions are included in new product delivery
• Liaise with Programme Team and IAG Group Investment to secure commitments beyond delivery

Skills

STEM degree

Business awareness

Project teamwork

People management

Supplier management

Cabin knowledge

Technical experience

Education

STEM degree or apprenticeship

Job description

British Airways Engineering is seeking an Engineering Quality and Delivery Manager to lead cabin programmes, ensuring delivery on time and to contractual standards with the highest quality. You will manage supplier performance and act as the on-site focal point for global cabin suppliers, coordinating with BA and IAG stakeholders to ensure safety and compliance.

The role requires a strong technical background, extensive cabin product knowledge, and a proven track record in quality delivery and