Cabin Quality & Delivery Lead - Global Projects

British Airways; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Generous travel benefits

Development opportunities

Job summary

British Airways is seeking an Engineering Quality and Delivery Manager to lead cabin programmes, drive supplier performance, and ensure delivery to contractual standards. The role requires strong cabin product knowledge, 5+ years of technical experience, and proven ability to manage teams and suppliers on site.

Based in London, you will oversee on-site delivery, quality assurance, and process improvements across BA cabin projects while collaborating with IAG groups to secure commitments and

Qualifications

• Minimum 5 years technical experience.
• STEM degree/recognised apprenticeship or equivalent Engineering experience.
• Experience of supplier management.
• Experience of working in project teams.
• Experience of managing colleagues and associates.
• In depth cabin product and material knowledge gained through considerable hands‑on or equivalent experience.

Responsibilities

• Lead Product Delivery, ensuring successful delivery of cabin programmes to the SOWs, on time and to the highest quality standards.
• Drive Supplier Performance, build strong relationships with suppliers to enforce quality and product standards.
• Partner with internal teams to implement remedial plans for product quality issues.
• Oversee technical requirements and maintain control of all quality and delivery metrics.
• Identify issues, find innovative solutions and negotiate acceptance criteria for aircraft purchases, securing contractual commitments.
• Act as On-Site Focal Point, representing British Airways with world-wide cabin suppliers on all technical and delivery matters.
• Deliver on-site technical expertise aligned with safety, regulatory, and commercial requirements.
• Champion Process Improvement, identify and support simplification and continuous improvement initiatives.
• Track in-service technical performance, ensure corrective actions are included in new product delivery.
• Liaise with Programme Team and IAG Group Investment to secure commitments beyond delivery.

Skills

Project teamwork

Supplier management

Cabin product knowledge

Technical experience 5+ years

People management

Education

STEM degree / recognised apprenticeship or equivalent

Job description

British Airways is seeking an Engineering Quality and Delivery Manager to lead cabin programmes, drive supplier performance, and ensure delivery to contractual standards. The role requires strong cabin product knowledge, 5+ years of technical experience, and proven ability to manage teams and suppliers on site.

Based in London, you will oversee on-site delivery, quality assurance, and process improvements across BA cabin projects while collaborating with IAG groups to secure commitments and