Associate Account Manager: Customer Growth & Ops

Mansell Recruitment Group; Little Burstead; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

37-hour working week

22 days holiday + Bank Holidays

Company pension

Free parking

Modern facilities

Complimentary refreshments

Job summary

A recruitment firm in the United Kingdom is seeking an Associate Account Manager to join their commercial team. This role involves overseeing customer accounts, ensuring strong communication with internal departments, and developing relationships with clients. Responsibilities include managing order planning, supporting new business efforts, and responding to customer inquiries. The ideal candidate should possess excellent communication skills and a proactive, detail-oriented approach. This position offers a solid foundation for a career in account management.

Qualifications

• Strong commitment to customer service and commercial excellence.
• Experience in a commercial or manufacturing environment.
• Calm and composed under pressure.

Responsibilities

• Grow revenues and margins across assigned accounts.
• Develop and maintain effective working relationships with key customer contacts.
• Coordinate order planning and material purchasing.
• Support RFQ processes for new business.
• Collaborate with teams for timely ordering of parts.
• Identify issues and implement solutions.
• Contribute to monthly customer KPI reporting.
• Communicate customer feedback internally.
• Understand customer products and industry sectors.

Skills

Excellent communication and interpersonal skills

Experience coordinating customer accounts

Ability to manage multiple tasks

Proactive, detail-oriented approach

Job description

A recruitment firm in the United Kingdom is seeking an Associate Account Manager to join their commercial team. This role involves overseeing customer accounts, ensuring strong communication with internal departments, and developing relationships with clients. Responsibilities include managing order planning, supporting new business efforts, and responding to customer inquiries. The ideal candidate should possess excellent communication skills and a proactive, detail-oriented approach. This position offers a solid foundation for a career in account management.