Glasgow Sales & Logistics Coordinator — Customer Success

Trespass; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

30 days holiday (32 with service)

Corporate discounts

Relaxed dress code

Free on-site parking

Job summary

Trespass is seeking an experienced Sales Coordinator to support field Retail teams from our Glasgow office. You will manage customer records, process orders, and keep clients informed of delays and delivery dates. The role involves dispatching orders, export paperwork, and handling queries across multiple systems.

You will be organized, customer-focused, and able to work under pressure. Fluency in English is essential; knowledge of another language is advantageous.

Qualifications

• Proven experience in sales; experience as a sales co-ordinator or in administrative roles is a plus.
• Well-organised with attention to detail and proactive attitude.
• Excellent verbal and written communication skills; customer-focused.

Responsibilities

• Set up and maintain customer records.
• Support senior management by processing orders and updating customers on delays and delivery dates.
• Dispatch orders and prepare export paperwork across multiple systems.
• Handle all customer and agent queries.
• Monitor and organise inventory and track new products for sale.
• Respond to emails and process orders by phone to ensure customer satisfaction.
• Maintain organised sales records.

Skills

Verbal and written communication

Well-organised

Problem solving

Team player

IT literacy

Fluent English

Additional language

Job description

Trespass is seeking an experienced Sales Coordinator to support field Retail teams from our Glasgow office. You will manage customer records, process orders, and keep clients informed of delays and delivery dates. The role involves dispatching orders, export paperwork, and handling queries across multiple systems.

You will be organized, customer-focused, and able to work under pressure. Fluency in English is essential; knowledge of another language is advantageous.