Glasgow Customer Logistics Specialist - Onsite

Alexander Steele Recruitment; United Kingdom; On-site; GBP 31,500 - 38,500; Full time

Job summary

A recruitment agency is seeking a Customer Logistics Coordinator in the Greater Glasgow Area. The role involves ensuring high standards of customer service and operational efficiency in logistics and order management. Responsibilities include maintaining communications with customers and stakeholders, managing orders and shipping, and collaborating with supply chain teams. The ideal candidate is organized, detail-oriented, and possesses strong problem-solving skills.

Responsibilities

• Maintain excellent communication and service levels with customers.
• Manage the end-to-end order and shipping process.
• Oversee relationships with freight forwarders and warehouse providers.
• Collaborate with production and supply chain teams.
• Manage and resolve customer queries or complaints.
• Provide regular reporting on stock levels and order status.
• Monitor outstanding payments.
• Maintain and update key customer contact databases.

Skills

Highly organised

Strong problem-solving ability

Excellent communication skills

Detail-oriented

Resilience

Job description

A recruitment agency is seeking a Customer Logistics Coordinator in the Greater Glasgow Area. The role involves ensuring high standards of customer service and operational efficiency in logistics and order management. Responsibilities include maintaining communications with customers and stakeholders, managing orders and shipping, and collaborating with supply chain teams. The ideal candidate is organized, detail-oriented, and possesses strong problem-solving skills.