German-speaking Technical Account Manager – Cybersecurity

NightDragon Acquisition Corp.; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Claroty is hiring a Technical Account Manager (German speaker) to act as a strategic technical partner for enterprise customers. You will ensure successful deployment, adoption, and ongoing value realization from the Claroty Platform, bridging customers with internal teams to align on technology and business goals.

You will own technical requirements, provide architecture guidance, and drive adoption while building long-term relationships.

Qualifications

• 5+ years in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing roles.
• Full professional proficiency in English and German (written and spoken).
• Deep knowledge of IT networking; Network Architect experience is highly beneficial.
• Strong understanding of networking standards/protocols such as TCP/IP, routing, switching, DNS, DHCP, segmentation.
• Experience with Operational Technology (OT) environments and industrial networks is a plus.
• CCNA and/or CCNP certification is a strong plus.
• Strong communication and presentation skills with the ability to engage technical and executive stakeholders.
• Willingness to travel up to 30%.

Responsibilities

• Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet technical and business objectives.
• Serve as the primary technical contact for customers, owning all technical requirements.
• Provide ongoing technical guidance, architecture recommendations, and optimization strategies.
• Identify risks, gaps, and opportunities for improvement across customer environments.
• Translate customer feedback and industry trends into actionable recommendations for Product, Engineering, and Customer Success teams.
• Develop technical artifacts, playbooks, and best practices to streamline deployments.
• Support escalations and complex technical scenarios with Support and R&D teams.
• Drive executive-level technical conversations and present strategic roadmaps.
• Travel up to 30% to support on-site engagements.

Skills

English proficiency

German proficiency

IT networking

Network architecture

Cybersecurity basics

Communication & presentation

Willingness to travel

Job description

Claroty is hiring a Technical Account Manager (German speaker) to act as a strategic technical partner for enterprise customers. You will ensure successful deployment, adoption, and ongoing value realization from the Claroty Platform, bridging customers with internal teams to align on technology and business goals.

You will own technical requirements, provide architecture guidance, and drive adoption while building long-term relationships.