Customer Success Manager

IGA Talent Solutions; Greater London; On-site; USD 53,533 - 93,683; Full time

Job summary

Join a leading global business as a Customer Success Manager, where you'll manage license reviews and cyber services. This role is ideal for someone who excels in client-facing interactions and thrives in analytical and problem-solving environments. You'll engage directly with clients, providing insights on software compliance and optimization, while collaborating with various stakeholders. The position requires fluency in German and offers an initial three-month contract with the potential for extension. If you're ready to make a significant impact in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Strong analytical and problem-solving abilities with Excel proficiency.
• Experience in software asset management, IT compliance, or cybersecurity.

Responsibilities

• Manage license reviews across client customers in a defined territory.
• Engage with clients, analyze data, and present findings.

Skills

Communication Skills

Stakeholder Management

Analytical Skills

Problem-Solving Abilities

Presentation Skills

Education

Background in Software, IT, Cybersecurity, Legal or Sales

Technical Aptitude

Tools

Excel

Job description

Customer Success Manager (German speaking), Initial 3 month contract (likely extend)

I'm looking for a Customer Success Manager to join a leading global business, managing a portfolio of license reviews & cyber services across a defined territory. This role is perfect for someone who thrives in a client-facing, analytical, and problem-solving environment!

Responsibilities:

• Own a territory and manage license reviews across client customers
• Engage directly with clients, analyse data, and present findings
• Provide advisory insights on software compliance, utilisation & optimisation
• Work cross-functionally with internal and external stakeholders

Qualifications:

• Excellent communication, stakeholder management, and presentation skills
• Strong analytical & problem-solving abilities (Excel proficiency essential)
• Background in software, IT, cybersecurity, legal OR sales with a technical aptitude
• Experience in software asset management, IT compliance, cybersecurity, customer success

Language Requirement:

German language skills are essential! Candidates without this will not be considered.

Seniority level

Associate

Employment type

Contract

Job function

Technology, Information and Media