German-Speaking Fulfillment Specialist (Hybrid)

Gap Personnel Limited; Blackburn; Híbrido; GBP 34 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Flexible start/finish times

Small, supportive team

Career development opportunities

Resumo da oferta

Gap Personnel Limited in Blackburn is seeking a German-speaking Customer Fulfilment Coordinator to manage the full order lifecycle from receipt to delivery. You will liaise with German-speaking colleagues and warehouses, ensuring accurate, timely fulfilment and excellent customer relations.

Fluent German is essential; a hybrid working arrangement is available with a competitive salary (£34,000–£38,000) and flexible start/finish times.

Qualificações

• Fluent German language skills, both written and spoken.
• Previous experience in customer fulfilment, order processing, customer coordination, customer service or supply chain administration.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and relationship-building skills.
• High level of attention to detail and accuracy.
• Confident using Microsoft Office and order management systems.
• A proactive and solutions-focused approach.
• Comfortable working both independently and as part of a small team.

Responsabilidades

• Manage customer orders from initial placement through to successful delivery.
• Coordinate stock availability and order fulfilment across multiple warehouse locations, including Germany.
• Maintain regular communication with customers regarding order updates and delivery timescales.
• Work closely with warehouse, logistics and supply chain teams to resolve any order-related issues.
• Process and update orders accurately within internal systems.
• Investigate and resolve customer queries relating to orders, deliveries and stock.
• Ensure high levels of customer satisfaction through efficient order management.
• Support continuous improvement of fulfilment processes and procedures.

Conhecimentos

German fluency

Order processing

Customer fulfilment

Communication

Organisational skills

Ferramentas

Microsoft Office

Order management systems

Descrição da oferta de emprego

Gap Personnel Limited in Blackburn is seeking a German-speaking Customer Fulfilment Coordinator to manage the full order lifecycle from receipt to delivery. You will liaise with German-speaking colleagues and warehouses, ensuring accurate, timely fulfilment and excellent customer relations.

Fluent German is essential; a hybrid working arrangement is available with a competitive salary (£34,000–£38,000) and flexible start/finish times.