German and Polish Speaking Sales Coordinator

Michael Page; Lancashire; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus

Job summary

Michael Page in Blackburn is seeking a German and Polish speaking Sales Coordinator to support the sales team within the property sector. You will handle customer queries, process orders, liaise with suppliers, and assist in accurate invoicing and timely deliveries.

This permanent role offers hybrid working with three days in the office and two from home, a salary of £30,000–£35,000 depending on experience, and an annual bonus opportunity.

Qualifications

• German, Polish and English fluency required.
• Strong organisational skills and attention to detail.
• Experience in customer service or sales support.
• Proficiency with standard office software (Microsoft Office).
• Ability to manage multiple tasks and prioritise effectively.
• Excellent communication and interpersonal skills.
• Proactive approach to problem-solving and process improvement.

Responsibilities

• Respond to customer enquiries in German, Polish, and English, ensuring prompt and accurate communication.
• Process customer orders including sales order processing, logistics and invoicing.
• Provide support to the sales team with administrative tasks and coordination.
• Liaise with 3rd party suppliers to ensure on-time delivery.
• Resolve customer issues with relevant departments and timely solutions.
• Monitor and manage customer accounts, updating details as needed.
• Assist in preparing sales reports and analysing data.
• Coordinate with internal teams to ensure smooth delivery of services.
• Contribute to improving processes within the customer service department.

Skills

German fluency

Polish fluency

English fluency

Organisational skills

Attention to detail

Customer service experience

Task prioritisation

Communication skills

Problem solving

Tools

Microsoft Office

Job description

As a German and Polish Speaking Sales Coordinator in the property industry, you'll handle customer queries, process orders, and support the sales team to ensure smooth operations. Based in Blackburn, this role is key to maintaining excellent customer service and efficient sales coordination.

Client Details

This company operates in the industrial/manufacturing sector and is based in Blackburn.

Description

• Respond to customer enquiries in German, Polish, and English, ensuring prompt and accurate communication.
• Process customer orders - sales order processing, logistics and invoicing. Handle the processing of all orders with accuracy and timeliness.
• Provide support to the sales team, helping with administrative tasks and coordination.
• Liaise with 3rd party supplier to ensure that products are delivered on time.
• Resolve customer issues by liaising with relevant departments and ensuring timely solutions.
• Monitor and manage customer accounts, ensuring all details are up to date.
• Assist in preparing sales reports and analysing data as required.
• Coordinate with internal teams to ensure smooth delivery of services to customers.
• Contribute to improving processes within the customer service department.

Profile

A successful German and Polish Speaking Sales Coordinator should have:

• Fluency in German, Polish, and English, both written and verbal.
• Strong organisational skills and attention to detail.
• Experience in customer service or sales support roles.
• Proficiency in using standard office software such as Microsoft Office.
• Ability to manage multiple tasks and prioritise effectively.
• Excellent communication and interpersonal skills.
• A proactive approach to problem-solving and process improvement.

Job Offer

• Salary ranging from 30,000 to 35,000, dependent on the level of experience.
• Annual bonus opportunity.
• Hybrid working - 3 days in the office, 2 from home.
• Permanent position based in Blackburn.
• Opportunity to work in the industrial/manufacturing sector with a focus on customer service.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.