German Speaking Sales Administrator

Michael Page; Lower Darwen; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Michael Page is seeking a German Speaking Sales Administrator based in Blackburn to handle customer orders, respond to queries in German and English, and support the sales team in an industrial/manufacturing setting.

Responsibilities include order processing, invoicing, supplier liaison, and maintaining customer records. The role offers hybrid working and a salary of £30,000–£35,000 with an annual bonus, based on experience.

Qualifications

• Fluency in German and English, written and spoken.
• Experience in customer service or sales administration within a similar industry.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel and Word.
• Excellent communication and interpersonal skills.
• A proactive approach to problem-solving and multitasking.

Responsibilities

• Process customer orders - sales order processing, logistics, and invoicing.
• Respond to customer queries via email and phone in German and English.
• Coordinate with the sales team to support client needs and maintain records.
• Liaise with 3rd party suppliers to ensure timely product delivery.
• Monitor order progress and liaise with internal departments for smooth delivery.
• Prepare and send invoices, ensuring compliance with company procedures.
• Assist with maintaining customer accounts and resolving payment discrepancies.
• Support with administrative tasks related to sales and customer service.
• Contribute to improving processes and ensuring customer satisfaction.

Skills

German language fluency

English language fluency

Customer service

Organisational skills

Communication

Multitasking

Tools

Excel

Word

Job description

As a German Speaking Sales Administrator, based in Blackburn, you'll handle customer orders, queries, and support the sales team in an industrial/manufacturing setting. Your role will ensure smooth processes and excellent service for German-speaking clients.

Client Details

This company operates in the industrial/manufacturing sector and is based in Blackburn.

Description

• Process customer orders - sales order processing, logistics and invoicing. Handle the processing of all orders with accuracy and timeliness.
• Respond to customer queries via email and phone, offering tailored support in German and English.
• Coordinate with the sales team to support client needs and maintain records.
• Liaise with 3rd party supplier to ensure that products are delivered on time.
• Monitor order progress and liaise with internal departments for smooth delivery.
• Prepare and send invoices, ensuring compliance with company procedures.
• Assist with maintaining customer accounts and resolving payment discrepancies.
• Support with administrative tasks related to sales and customer service.
• Contribute to improving processes and ensuring customer satisfaction.

Profile

A successful German Speaking Sales Administrator should have:

• Fluency in German and English, both written and spoken.
• Experience in customer service or sales administration within a similar industry.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel and Word.
• Excellent communication and interpersonal skills.
• A proactive approach to problem-solving and multitasking.

Job Offer

Salary ranging from £30,000 to £35,000, dependent on the level of experience.

Annual bonus opportunity.

Hybrid working - 3 days in the

Permanent position based in Blackburn.

Opportunity to work in the industrial/manufacturing sector with a focus on customer service.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best