General Showroom Manager

Wren Kitchens; Royal Tunbridge Wells; On-site; GBP 35,000 - 70,000; Full time

Benefits offered by this job

World class training on our products

Uncapped earning potential

Commission paid during annual leave

Eye care vouchers

EE Discount

Refer a friend scheme

Fantastic business-wide opportunities

Staff discount after your first year

Job summary

Wren Kitchens in Tunbridge Wells is seeking a General Showroom Manager to lead a high-value kitchen showroom with multi-million turnover. You will recruit, train and manage a showroom team, aiming to deliver a world-class customer journey from initial contact to installation.

The role emphasizes sales leadership, coaching, and developing staff to surpass showroom targets while maintaining exceptional customer service.

Qualifications

• Significant experience in a big-ticket retail environment with multi-million pound targets.
• Sales-driven with a proven track record of success.
• Passionate about coaching and developing a team.
• Committed to delivering exceptional customer service.
• Willing to work weekends and bank holidays.

Responsibilities

• Be the driving force behind the showroom team, ensuring every customer receives a world-class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals central to the showroom’s success.
• Drive sales performance to exceed showroom targets while prioritising customer satisfaction and retention.

Skills

Big-ticket retail experience

Team leadership

Sales-driven

Customer service oriented

Job description

About The Role

We're looking for a General Showroom Manager to join our team in the Tunbridge Wells Showroom!

As a General Showroom Manager, you’ll be responsible for a £multi-million turnover kitchen showroom, recruiting and developing your own successful team to achieve not only sales targets but exceptional customer service too.

We offer a basic salary of £34,900 plus an uncapped commission structure OTE £70k!

What Wren Offer

• World class training on our products, systems and sales process. Please note: This includes one week residentialtraining at our Academy in Barton-upon-Humber.
• Uncapped earning potential
• Commission paid during annual leave
• Eye care vouchers
• EE Discount
• Refer a friend scheme
• Fantastic business-wide opportunities
• Staff discount after your first year with us

Key Responsibilities

• Be the driving force behind the showroom team, ensuring that every customer receives a world-class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
• Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.

Y ou must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System.

About You

• Significant experience gained in a big-ticket retail environment with £multi-million targets
• A sales-driven approach with a proven track record of success
• Passionate about coaching and developing your team
• Committed to delivering exceptional customer service
• Happy to work the majority of weekends and bank holidays

Applications are subject to a basic DBS check, convictions considered on a individual basis.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.