General Showroom Manager

Wren Kitchens Limited; Canterbury; On-site; GBP 35,000 - 70,000; Full time

Benefits offered by this job

World-class training

Uncapped earnings

Commission paid during annual leave

Eye care vouchers

EE discount

Refer-a-friend scheme

Staff discount after first year

Career progression opportunities

Job summary

Wren Kitchens Limited is seeking a dynamic General Showroom Manager for our Canterbury showroom. You will lead a high-performing team, deliver outstanding customer service, and drive sales to exceed targets with an uncapped commission structure and an OTE of £70k+.

The role requires weekend and bank holiday work, with a basic salary of £34,900 and a focus on delivering world-class customer experiences. This position supports the opening of the new Workington showroom and offers world-class

Qualifications

• Significant experience in big-ticket retail with multi-million targets.
• Proven track record in driving sales and leading teams.
• Strong coaching and development focus.
• Commitment to delivering exceptional customer service.

Responsibilities

• Drive showroom team to deliver world-class customer experience from first contact to sale.
• Recruit, train and motivate a high-performing team for showroom success.
• Exceed showroom targets while prioritising customer satisfaction and retention.
• Oversee the opening of the new Workington showroom with a strong start.

Skills

Big-ticket retail

Sales leadership

Coaching & development

Customer service

Job description

About the role

We are excited to announce the opening of our brand showroom in Canterbury, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!

About The Role

About the role

We are excited to announce the opening of our brand showroom in Canterbury, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!

As the General Showroom Manager, you’ll take charge of a high-performing, £multi-million turnover kitchen showroom. Your role will be key in building and nurturing an exceptional team, ensuring we deliver outstanding customer service and exceed sales targets.

We offer a competitive basic salary of £34,900 along with an uncapped commission structure, with an OTE of £70k+!

What Wren Offer

• World-class training on our products, systems, and sales processes, including a one-week residential course at our Academy in Barton-upon-Humber
• Uncapped earning potential
• Commission paid during annual leave
• Eye care vouchers
• EE discount
• Refer-a-friend scheme
• Staff discount after your first year
• Fantastic business-wide opportunities

Key Responsibilities

• Be the driving force behind the showroom team, ensuring that every customer receives a world-class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
• Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
• Play a pivotal role in the successful opening of the new Workington showroom, ensuring a smooth and impactful start.

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System

About You

• Significant experience gained in a big-ticket retail environment with £multi-million targets
• A sales-driven approach with a proven track record of success
• Passionate about coaching and developing your team
• Committed to delivering exceptional customer service
• Happy to work the majority of weekends and bank holidays

Applications are subject to a basic DBS check, convictions considered on a individual basis.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.