General Services Assistant/Porter

NHS; Redruth; On-site; GBP 25,000; Full time

Job summary

A community health provider is seeking a General Services Assistant at Camborne Redruth Community Hospital. The role involves providing hotel services, maintaining cleanliness, and supporting patient care. Candidates must have good basic math and English skills, experience in meal prep, and the ability to follow health and safety regulations. This permanent full-time position offers a salary of £24,465 per annum and requires experience in a similar role. Training provided for successful applicants.

Qualifications

• Basic IT skills are required for this position.
• Experience in meal preparation for clients with dietary needs is essential.

Responsibilities

• Provide Hotel Services and portering duties at the community hospital.
• Ensure cleanliness and safety, following health and safety regulations.
• Deliver stock and supplies and maintain professional interaction with patients.

Skills

Basic IT Skills

Well-organised

Ability to follow instructions

Good standard of education

Experience preparing meals

Education

Good basic level of ability in Maths and English

NVQ Level 2 equivalent qualification/experience

Job description

Job Summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Foundation Trust, Royal Cornwall Hospitals NHS Trust and Cornwall and Isles of Scilly Integrated Care Board. If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We are looking to recruit a new member of the General Services Assistant/Porter team at Camborne Redruth Community Hospital. You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the General Services duties within our busy Community Hospital. Including collection of waste, delivering stock and supplies to all areas of the hospital, following policies, procedures and legislations and to carry out other duties as required to meet the demands of the service. Previous experience in a similar position is essential. Training and support will be given to the successful applicants.

Please note this is a 7 day week service between 0600 and 2200 hours.

Main Duties

To provide Hotel Services (with portering duties) to the Community Hospital and any outlying units in accordance with CFT policies and procedures.

Responsibility for cleanliness of establishment in line with Standards of Quality Control.

• Responsible for receipting goods and checking for/reporting errors.
• Control use of stocks in absence of hotel Services Supervisor/Senior GSA, marking as necessary.
• Accountability for all keys/equipment issued or used in the course of duty.
• Responsibility for reporting breakdowns, security and adhering to CFT policies and procedures.
• To undertake all General Services Assistant duties and maintain a professional and hygienic appearance.
• Awareness of Health and Safety legislation and COSHH.
• Ability to follow instructions and use equipment provided following training.
• To be helpful, courteous and kind to colleagues, staff, patients and the general public alike.
• To be aware of patients' dignity and privacy needs at all times and act appropriately.

About Us

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Details

Date posted: 12 December 2025.

Pay scheme: Agenda for change.

Band: Band 2.

Salary: £24,465 a year Per Annum.

Contract: Permanent.

Working pattern: Full-time.

Reference number: 201-25-914.

Job locations: Camborne Redruth Community Hospital, Barncoose Terrace, Redruth, TR15 3ER.

Person Specification

Education Essential

• Good basic level of ability in Maths and English

Desirable

• NVQ Level 2 equivalent qualification/experience

Experience Essential

• Experience of preparing and serving meals for a range of clients with different dietary requirements
• Basic IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Cornwall Partnership NHS Foundation Trust.

Address: Camborne Redruth Community Hospital, Barncoose Terrace, Redruth, TR15 3ER.

Employer website: https://www.cornwallft.nhs.uk/.