General Manager - London Transport Museum

Benugo Limited; Greater London; On-site; GBP 37,800 - 46,200; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any location

Monthly allowance for any location

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Employee discounts

Access to Employee Assistance Programme

Job summary

A prominent café company is looking for a General Manager for the London Transport Museum to oversee café operations and team performance. You will be responsible for building client relationships, managing financial aspects, and ensuring the highest service and food standards. The ideal candidate has a successful track record in high-volume operations and is passionate about delivering excellent service. Benefits include free meals, competitive pay, and career development opportunities.

Qualifications

• Experience in high volume and multi-site operations is highly desirable.
• A passion for food is a plus!
• Ability to motivate and inspire a team.

Responsibilities

• Oversee the operational function of the location.
• Build and maintain client relationships.
• Manage financial and budget compliance.
• Support and manage team performance.
• Ensure high levels of Food and Health & Safety.

Skills

Proven track record of success

Strong client relationship management

Excellent communication skills

Financial and commercial awareness

Motivation and leadership skills

Job description

General Manager - London Transport Museum

London Transport Museum

Located in the heart of Covent Garden, the London Transport Museum Café offers a relaxed and inviting space for museum visitors to unwind and enjoy delicious food and drinks. Whether it's a fresh coffee, a hearty lunch, or a sweet treat, our café is a key part of the museum experience. We pride ourselves on delivering great service, tasty offerings, and a welcoming atmosphere to everyone who walks through our doors.

We Offer:

• Rate: up to £42,000 per year (depending on experience)
• Shifts: 5 days out of 7
• Contract: Full Time

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

• A General Manager with a proven track record of success and building key client relations
• Experience in high volume and multi-site operations is highly desirable
• Excellent communicator with the ability to motivate and inspire
• Have astute financial and commercial awareness to ensure the continued success of the site
• A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders