General Manager - Windsor Castle

Benugo Limited; Windsor; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Monthly allowance at Benugo locations

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Annual leave

Career development opportunities

Employee discounts

Access to Employee Assistance Programme

Job summary

Benugo Limited is seeking an experienced General Manager to lead their team at Windsor Castle, one of the UK's most renowned landmarks. This role involves overseeing the cafes and public-facing catering, ensuring high standards and excellent customer experience.

The ideal candidate will have prior experience in retail catering, exceptional communication skills, and strong financial acumen. This is a full-time, permanent position offering a salary of £50,000 per annum plus bonuses and a variety of employee benefits.

Qualifications

• Experience in a high volume, public facing, retail catering business.
• Ability to motivate and inspire the team.
• Strong financial management skills.

Responsibilities

• Lead and oversee cafes and public-facing catering.
• Ensure high standards of product and service.
• Manage financials including forecasting and cost control.
• Support team performance through evaluations and training.
• Ensure health and safety standards are maintained.

Skills

Experience working as a General Manager

Excellent communication

Financial and commercial awareness

Job description

We are looking for an experienced General Manager to lead the Benugo team at the Windsor Castle.

Located withing of one the UK's most iconic landmarks, our cafes offer freshly prepared, seasonal food and excellent coffee.

Opportunity to grow in an exciting and diverse company.

Salary: £50,000 per annum + upto 10% bonus + benefits

Shifts: five days, Thursday to Monday. Working Saturday and Sunday is essential.

Contract: Full Time, Permanent

About the General Manager role:

The role leads the cafes and public facing catering at Windsor Castle

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

Experience working as a General Manager in a high volume, public facing, retail catering business

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders