General Manager - Barbican Centre

Benugo Limited; Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Monthly allowance at any Benugo location

Life Assurance

Enhanced maternity and paternity leave pay

Company sick leave

Annual leave

Career development opportunities

Employee discounts through Perkbox

Access to Employee Assistance Programme

Job summary

Benugo Limited is seeking an experienced General Manager for the Barbican Kitchen in London. The role involves overseeing operational functions and ensuring high-quality service and product standards. You will manage client relationships, improve sales, and lead a team while upholding health and safety standards.

The ideal candidate will have strong financial acumen, leadership skills, and a passion for food. This full-time position offers a competitive salary between £50k-55k.

Qualifications

• Proven track record as General Manager in high volume and multi-site operations.
• Strong financial and commercial awareness.
• Passion for food is a plus.

Responsibilities

• Oversee operational function ensuring high product and service standards.
• Build and maintain client relationships.
• Improve sales and service continuously.
• Manage financials including forecasting and cost control.
• Support team performance through training and evaluations.
• Ensure compliance with Food and Health & Safety regulations.

Skills

Client relationship management

Team leadership

Financial management

High volume operations

Excellent communication

Motivational skills

Job description

We are looking for an experienced General Manager to join the team at Benugo Barbican Centre.

The Barbican Kitchen is located within the iconic Barbican Estate in the City of London. Open year-round from 9am to 8pm, Monday to Sunday.

It operates as a vibrant Café/Restaurant, offering a dynamic and informal dining experience. It includes a cold deli and seasonal salad counter, a pizza counter, a hot food counter with a rotating selection of seasonal dishes, and a street food offer.

The venue brings together a range of service areas, including a coffee bar and other stations, which open as required to support the Barbican Centre’s events and programme.

We Offer:

Rate: £50k-55k per annum

Shifts: 5 days out of 7/ Weekends

Contract: Full Time/ Permanent

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard.

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client.

To ensure the customers experience is maintained at all times to the highest standard from front and back of house.

To continuously work towards improving sales and service.

Financial and budget management including forecasting, cost control and forward planning.

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring.

To ensure high levels of Food and Health & Safety are maintained at all times.

The Ideal Candidate:

A General Manager with a proven track record of success and building key client relations.

Experience in high volume and multi-site operations is highly desirable.

Excellent communicator with the ability to motivate and inspire.

Have astute financial and commercial awareness to ensure the continued success of the site.

A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity and progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) and fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders