Cafe Team Leader/Supervisor

WSH Group; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free lunch

Tea and coffee on shift

Discounts on food

Competitive pay

Life Assurance

Career development opportunities

Employee discounts

Job summary

Benugo is seeking an experienced Cafe Supervisor for an onsite role at the London Transport Museum in London. You will oversee daily café operations, ensuring exceptional food and beverage service and guest experience.

The ideal candidate will have F&B service experience, strong leadership, and a passion for high standards. On-site work with flexible shifts, including weekends, is required.

Qualifications

• Experience in food and beverage service roles.
• Strong guest service and leadership abilities.
• Good communication and teamwork skills.

Responsibilities

• Oversee day-to-day operations to maintain top standards.
• Supervise, manage and motivate the team.
• Support management to improve sales and service.
• Ensure high levels of Food and Health & Safety.

Skills

Food & beverage service experience

Customer service

Team management

Communication skills

Education

High school diploma or equivalent

Tools

Espresso machine

Cash register

Marie Chef

Job description

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We are looking for an experienced Cafe Supervisor to join the team at London Transport Museum.

Benugo is the in-house caterers, we operate two cafés, all grab and go options, hot/cold beverages.

We Offer:

Rate: £15.30 per hour.

Shifts: 5 days out of 7/ Mon- Fri/ Weekends.

Contract: Full Time/ Permanent.

About the Cafe Supervisor role:

• To oversee the day-to-day operations by ensuring that our product and the service we provide are always of highest standard
• To supervise, manage and motivate the team
• To support management team in working towards improving sales and service
• Ensuring high levels of Food and Health & Safety are always maintained

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

Outstanding communication, team management and guest service skills.

• Prior food and beverage service experience.
• High school diploma or equivalent preferred.
• Barista.

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting.
• Ability to operate equipment such as manual espresso machine, cash register, marie chef.

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders