Assistant General Manager - Royal Museums Greenwich

Benugo; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo location

Monthly allowance for Benugo locations

Competitive rate

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Employee discounts via Perkbox

Access to Employee Assistance Programme

Job summary

Benugo Limited is seeking an experienced Assistant General Manager to join their team at Royal Museums Greenwich. In this full-time, permanent position, you will oversee operations in the National Maritime Museum and Cutty Sark, ensuring high standards of service and customer experience. Your responsibilities include managing finances and team performance, with opportunities for career development.

The ideal candidate will have experience in public spaces, high-volume operations, and excellent communication skills. A passion for food is advantageous. Benugo offers various perks including free lunch, competitive pay, and opportunities for career growth.

Qualifications

• Experience in high volume and multi-site operations is highly desirable.
• Passion for food is a plus.

Responsibilities

• Oversee operational function, providing direction and structure.
• Build and maintain client relationships to ensure customer satisfaction.
• Manage the financial and budget functions including forecasting and cost control.
• Support and manage team performance through evaluations and training.
• Ensure high levels of Food and Health & Safety.

Skills

Experience working in a public space

Excellent communicator

Financial and commercial awareness

Ability to motivate and inspire

Job description

We are looking for an experienced Assistant General Manager to join the Benugo team at Royal Museums Greenwich.

The role supports General Manager in overseeing operations in the National Maritime Museum and Cutty Sark

Shifts: any 5 days out of 7

Contract: Full Time, Permanent

About the Assistant General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

Experience working in a public space

Experience in high volume and multi-site operations is highly desirable

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders