General Manager

Benugo; Norwich; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Monthly allowance

Life Assurance

Enhanced leave

Sick leave

Annual leave

Career development

Employee discounts

EAP & Mental Health

Job summary

John Lewis Benugo Core is seeking an experienced General Manager to lead the location, guide the team, and uphold exceptional standards of product and service. You will build strong client relationships and ensure outstanding customer experiences across front and back of house.

The role focuses on continuous sales and service improvements, budget management, and staff development through coaching and performance reviews. A competitive, comprehensive benefits package is offered.

Responsibilities

• Oversee the operational function of the location, providing direction and structure to the team to ensure high standards of product and service.
• Build and maintain client relationships through regular meetings, problem solving and forward planning with the client.
• Ensure customer experience is consistently excellent from front to back of house.
• Drive improvements in sales and service while monitoring performance.
• Manage financials including forecasting, cost control and forward planning; support and coach the team through evaluations and mentoring.
• Maintain high standards of Food and Health & Safety across the site.

Job description

We are looking for an experienced General Manager to join the team at John Lewis Benugo Core

We Offer:

Rate: up to £40,000pa

Shifts: 5 days out of 7/ Mon- Fri/ Weekends

Contract: Full Time

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders