general manager - Inclusive and Empowering Work Culture (Hiring Immediately)

JR United Kingdom; Guildford; On-site; GBP 40,000 - 50,000; Full time

Job summary

Wagamama seeks a General Manager in Guildford to lead a team in delivering exceptional service while fostering an inclusive culture. The role emphasizes mentorship, financial acumen, and a commitment to guest experience. Join a vibrant team that values personality and growth.

Benefits

Bonus scheme – up to £8,000 annually

Private medical insurance

Free food on shift

50% discount for friends and family

26 weeks full pay for expectant parents

Training opportunities

Gym memberships

Qualifications

• Experience in cultivating a positive work culture and mentoring leaders.
• Strong financial skills for budgeting and data analysis.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Drive restaurant performance and achieve outstanding results.

Skills

Emotional Intelligence

Leadership

Financial Skills

Problem Solving

Job description

Job Description: General Manager - Inclusive and Empowering Work Culture (Hiring Immediately), Guildford

Client: Wagamama

Location: Guildford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over three decades of celebrating differences and valuing personality over perfection, we are looking for a General Manager to join our journey to nourish both body and soul across our 165+ restaurants.

The Role:

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and continuously develop your staff to reach their full potential while driving restaurant performance and achieving outstanding results.

Requirements:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel in influencing and empowering emerging leaders through training, coaching, and mentorship.
• Dedicate yourself to excellence in guest experience, ensuring every interaction reflects exceptional service, either personally or through your team.
• Possess strong financial skills, including budgeting, inventory, labour management, and strategic marketing, with the ability to analyze data for informed decision-making and continuous improvement.
• Focus on building and nurturing your team from recruitment through ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

What We Offer:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% discount outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Opportunity to experience our new menus first
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday entitlement, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.