General Manager — Community & Operations Leader

urbanbubble Ltd; Lewisham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Birthday day off

Company pension scheme

Medical cover

Refer a friend scheme

Paid volunteering day

Enhanced sick pay

Family leave

Cycle to work

Study support

Long service awards

Employee assistance & counselling

Job summary

urbanbubble Ltd is seeking a General Manager to lead the flagship development, driving daily operations, lettings, and resident satisfaction. You will manage budgets, coach a large team, and uphold Health & Safety standards to ensure top-tier resident services.

This role requires strong leadership, clear communication, and a proactive approach to achieving occupancy KPIs in a fast-paced environment.

Qualifications

• Experience in building/property management or hospitality operations.
• Strong understanding of Health & Safety policies.
• Proven ability to manage budgets and deliver KPIs.
• Excellent people management and leadership skills.

Responsibilities

• Oversee operational and financial management of the development.
• Lead and develop a high-performing team for daily operations.
• Deliver exceptional resident experiences and customer service.
• Ensure Health & Safety compliance across the building.
• Contribute to performance reporting and occupancy targets.

Skills

Leadership

Customer service

Budgeting

People management

Health & Safety

Communication

Strategic thinking

Job description

urbanbubble Ltd is seeking a General Manager to lead the flagship development, driving daily operations, lettings, and resident satisfaction. You will manage budgets, coach a large team, and uphold Health & Safety standards to ensure top-tier resident services.

This role requires strong leadership, clear communication, and a proactive approach to achieving occupancy KPIs in a fast-paced environment.