General Manager

DiSRUPT Recruitment & Search | B Corp; Nottingham; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a General Manager for luxury student accommodation in Nottingham. The role involves overseeing daily operations, driving performance, and creating a welcoming environment for residents. Ideal candidates will have strong leadership skills, experience in managing residential or hospitality sites, and a passion for delivering quality services. This full-time position requires excellent budget management and problem-solving abilities while being part of a dynamic team.

Qualifications

• Experience managing a large residential or hospitality site.
• Strong commercial awareness with budget management experience.
• Proven experience in a service-oriented environment.
• Commitment to service excellence and guest satisfaction.
• Ability to report to stakeholders and maintain compliance.

Responsibilities

• Lead and motivate the on-site team for exceptional resident experiences.
• Oversee building's commercial and operational performance.
• Build relationships with stakeholders and optimize property success.
• Ensure smooth operations with proactive problem-solving.
• Create an inclusive community for residents.

Skills

Leadership

Budget management

Problem-solving

Team coaching

Customer service

Job description

General Manager – Luxury Student Accommodation

Location: Nottingham

Hours: Full-time, Monday to Friday, 9:00am – 5:30pm

Pay Range: Based on skills and experience; discuss with recruiter.

We’re looking for an exceptional General Manager to lead one of our flagship luxury student residences, overseeing the commercial success of the building on behalf of our owners and ensuring an outstanding living experience for our residents.

In this vital role, you’ll take full accountability for the day-to-day operations, inspiring your on‑site team to deliver a best‑in‑class service that blends warmth, professionalism, and attention to detail. You’ll set the standard for excellence, championing both performance and people development – ensuring your team feel empowered, supported, and driven to make every interaction memorable.

What you’ll be doing

• Leading, developing, and motivating an on‑site team to deliver an exceptional resident experience.
• Taking full ownership of the building’s commercial and operational performance – from occupancy and budgets to stakeholder reporting and compliance.
• Building strong relationships with property owners, head office teams, and suppliers to optimise the property’s success.
• Ensuring all services run smoothly, efficiently, and safely, with a proactive approach to problem‑solving and continuous improvement.
• Creating an inclusive and welcoming community where residents feel valued, supported, and proud to call the building home.

About you

You’re a natural leader who thrives in a fast-paced, service-oriented environment. You have proven experience managing a large residential, PBSA, or hospitality site where operational excellence and guest/resident satisfaction sit at the heart of what you do.

You’ll bring

• Strong commercial awareness with experience managing budgets and driving performance.
• Confidence in leading, coaching, and developing teams.
• A calm, pragmatic approach to solving problems and managing competing priorities.
• A passion for creating inspiring living environments and a genuine care for delivering quality experiences.

Seniority level: Mid‑Senior level

Employment type: Full-time

Job function: Sales and Management

Industries: Real Estate and Hospitality