General Manager

Benugo Limited

Norwich

On-site

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee

Access to pension scheme

Up to 33 days annual leave

Employee Assistance Programme

Job summary

A leading food service company in the United Kingdom is seeking a motivated individual to lead growth strategies and manage a team. Responsibilities include overseeing business performance, building client relationships especially with John Lewis, ensuring health and safety compliance, and providing a supportive work environment. This role offers opportunities for further career development and includes benefits such as up to 33 days annual leave and various employee discounts.

Qualifications

Experience in managing a team and achieving business targets.
Ability to analyse sales and improve profitability.
Strong communication skills for client engagement.

Responsibilities

Lead the development and implementation of growth strategies.
Manage business performance and drive profitable sales.
Recruit and develop team members in line with company standards.

Skills

Leadership

Sales strategy development

Team recruitment

Client relationship management

Health & Safety compliance

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information