General Manager

Benugo Limited

Cheadle

On-site

GBP 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee

WSH pension scheme enrollment

Up to 33 days annual leave

Enhanced maternity and paternity leave

Employee discounts

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Job summary

A renowned food service company in Cheadle is seeking a dedicated professional to lead growth strategies and manage team performance. Responsibilities include analyzing business performance, driving sales, managing client relationships, and ensuring compliance with health and safety standards. This role offers opportunities for career development along with competitive perks. The ideal candidate should have strong leadership skills and a proven track record in the industry.

Qualifications

Experience in managing and developing teams effectively.
Proven track record in achieving business performance targets.
Background in health and safety regulations and food safety.

Responsibilities

Lead and implement growth strategies for the location.
Analyze and improve sales performance consistently.
Establish and maintain professional relationships with clients.
Ensure compliance with health and safety regulations.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.
To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.
To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Skills

Sales strategy development

Team management

Customer relationship management

Health & Safety compliance

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information