General Manager

Benugo Limited

Glasgow

On-site

GBP 35,000 - 45,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Meal on shift

Endless tea and coffee

WSH pension scheme enrollment

28 days annual leave

Enhanced maternity and paternity leave

Employee Assistance Programme

Cycle to Work scheme

Job summary

Benugo Limited is seeking a management professional in Glasgow, Scotland, to oversee growth strategies, manage team performance, and ensure high-quality food service. The role involves driving profitable sales, recruiting top talent, and maintaining client relationships with John Lewis.

Key benefits include meals on shift, enhanced family leave, and a strong focus on career development. The successful candidate will ensure compliance with health and safety standards while fostering a positive workplace culture.

Qualifications

Proven experience in a management position within the hospitality or food service sector.
Strong analytical skills to drive profitable sales.
Experience in people management and training.

Responsibilities

Lead and manage the team to achieve business performance targets.
Implement sales strategies and marketing activities.
Maintain professional relationships with clients and monitor customer feedback.
Ensure compliance with health and safety regulations.

Skills

Leadership

Sales Strategies

Training and Development

Client Relationship Management

Health and Safety Compliance

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information