General Manager

Benugo Limited

Leeds

On-site

GBP 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

WSH pension scheme enrollment

33 days annual leave

Enhanced parental leave

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Job summary

A leading catering company in the UK is looking for a candidate to lead, manage, and implement growth strategies at their Leeds location. The role includes overseeing business performance, managing a team, and ensuring compliance with health and safety standards. The ideal candidate will be responsible for building client relationships, particularly with John Lewis, and will have opportunities for career development within the company. Employee benefits include a meal on shift, pension enrollment, and up to 33 days of annual leave.

Responsibilities

Lead, manage, and implement growth strategies.
Oversee business performance and achieve sales targets.
Build relationships and monitor customer feedback.

Skills

Leadership

Sales Strategy

Team Management

Client Relationship Management

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information