General Manager

Benugo Limited

City of Edinburgh

On-site

GBP 36,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

Up to 33 days annual leave

Enhanced family leave with length of service

Access to everyday discounts

Employee Assistance Programme

Cycle to Work scheme

Opportunities for career development

Job summary

A prominent food service company in the UK seeks an experienced leader to manage business performance, develop sales strategies, and ensure outstanding client relationships. Responsibilities include overseeing daily operations, managing a team, and ensuring compliance with health and safety regulations. The role offers various benefits including flexible leave options, pension enrollment, and opportunities for career growth within the company.

Qualifications

Experience leading growth strategies across multiple business functions.
Strong leadership in sales, recruitment, training, and service standards.
Ability to build and maintain key client relationships (e.g., John Lewis).
Knowledge of Health & Safety, Food Safety and ESG requirements.

Responsibilities

Lead, manage, develop, and implement growth strategies for the location.
Drive profitable sales while improving standards.
Build and maintain professional relationships with clients.
Ensure compliance with Health & Safety, Food Safety and ESG standards.

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information