Benugo Amazon - General Manager

Benugo Limited; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Free lunch

Free tea and coffee

Monthly allowance

Competitive rate

Life Assurance

Enhanced parental leave

Sick leave

Annual leave

Career development

Employee discounts

EAP & MH First Aiders

Job summary

Benugo Limited is seeking an experienced General Manager to lead the on-site café at Amazon LHR16. You will oversee daily operations, guide the front and back-of-house teams, and ensure products and service meet high standards.

This full-time role requires strong client relationship management, budgeting and forward planning, and a focus on staff development, food safety, and customer experience. Benefits include lunch on shift, coffee, and other staff perks.

Responsibilities

• Oversee the operational function of the location with direction to the team
• Maintain high standards of product and service
• Build and maintain client relationships with regular meetings and forward planning
• Ensure customer experience from front to back of house is exceptional
• Work towards improving sales and service
• Manage budgeting, forecasting, cost control and forward planning
• Support and manage team performance through evaluations, training and mentoring
• Maintain high levels of Food and Health & Safety at all times

Job description

We are looking for an experienced General Manager to join the team at Amazon LHR16

Benugo at Amazon Headquarters is a vibrant on-site café offering freshly prepared food, barista-made coffee, and a welcoming space for employees and visitors to relax, meet, and recharge throughout the day.

We Offer:

Shifts: Mon- Fri

Contract: Full Time

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders