Gas Engineer

CRA Group Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A housing maintenance company in the United Kingdom is looking for an individual to deliver operational housing maintenance services. The role includes conducting inspections, repairs, and improvements while ensuring service quality and tenant satisfaction. The ideal candidate will have experience in housing maintenance, strong organizational skills, excellent customer service, and the ability to manage their workload effectively. Successful applicants will thrive both independently and in a team environment.

Qualifications

• Proven experience in housing maintenance or a related field.
• Ability to manage workload and meet performance targets.
• Proficiency in using mobile technology for communication and task management.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent customer service skills and a commitment to quality.

Responsibilities

• Represent the company during working hours, upholding standards.
• Execute tasks within the designated work area, adhering to RAMS.
• Adhere to work schedules, ensuring timely completion of work orders.
• Perform trade-based tasks according to skill requirements.
• Utilize technology for communication with the Repairs Officer.
• Plan daily workload, manage stock/van, and schedule appointments.
• Order materials as needed, ensuring project requirements are met.
• Report directly to temporary site setups as required.
• Work independently or as part of a team on various tasks.

Skills

Housing maintenance experience

Mobile technology proficiency

Strong organizational skills

Customer service skills

Job description

Overview

This role is pivotal in delivering operational housing maintenance services aimed at enhancing service quality. Reporting to the designated Repairs Officer, the position involves a range of tasks such as inspections, repairs, servicing, improvements, and replacements, all executed according to job orders and work programs. A key focus is on elevating customer service quality and the overall efficiency of ad hoc repair services. The role requires ensuring that all tasks are completed on time, meet quality standards, and satisfy tenant expectations.

Responsibilities

• Represent NNC during working hours, upholding company standards and values.
• Execute individual or joint tasks within the designated work area, adhering to current RAMS.
• Adhere to work schedules, ensuring timely completion of appointments and work orders.
• Perform trade-based tasks according to skill requirements, including multi-skilling as per skills audits.
• Utilize PDA, mobile phone, or other technology for direct communication with the Repairs Officer or office staff.
• Plan daily workload, manage stock/van, and schedule pre-inspections/appointments to meet performance standards.
• Order follow-up work and materials as needed, ensuring project/service/repairs program requirements are met.
• Occasionally report directly to temporary site setups.
• Work independently or as part of a team on various tasks as required.

Qualifications

• Proven experience in housing maintenance or a related field.
• Ability to manage workload and meet performance targets.
• Proficiency in using mobile technology for communication and task management.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent customer service skills and a commitment to quality.