Garden Centre Customer Experience Pro

Dobbies; Chester-le-Street; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Generous annual leave

Staff discounts

Financial wellbeing tools

Dobbies Academy

Team culture

Zusammenfassung

Dobbies is seeking a Retail Customer Advisor to deliver an exceptional customer experience in our Chester-le-Street store. You will assist customers with transactions, promote the Dobbies Club, and work with the team to maintain high store standards.

We offer a generous benefits package including annual leave, staff discounts across stores and restaurants, access to financial wellbeing tools, and development opportunities through Dobbies Academy.

Qualifikationen

• Customer service mindset and enthusiasm for delivering a great experience.
• Experience in a customer-facing role.
• Works well in a team and builds relationships.
• Arrives on time and is well presented; brings a can-do attitude.
• Eager to learn new skills and gain experience.
• Thrives in a busy, fast-paced environment.
• Embodies our values: one team, smile, gardens, customer focus.

Aufgaben

• Give great customer service across the store and assist with various transactions.
• Drive sales by promoting the Dobbies Club membership and customer interactions.
• Provide strong product knowledge to answer queries and assist customers.
• Assist with store cleanliness and upkeep as part of the team.
• Support stock, cash handling, take-to-car deliveries, and other store tasks as needed.

Kenntnisse

Customer service

Customer-facing experience

Team player

Punctual & well presented

Willing to learn

Hardworking

Positive attitude

Adaptability in fast-paced environment

Jobbeschreibung

Dobbies is seeking a Retail Customer Advisor to deliver an exceptional customer experience in our Chester-le-Street store. You will assist customers with transactions, promote the Dobbies Club, and work with the team to maintain high store standards.

We offer a generous benefits package including annual leave, staff discounts across stores and restaurants, access to financial wellbeing tools, and development opportunities through Dobbies Academy.