FX Operations Analyst – Global Payments Excellence

Bank of America; Bromley; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare for you and your 가족

Competitive pension plan

26 weeks maternity leave

Disability and life cover

Job summary

Bank of America in Bromley seeks an Operations Analyst to analyze day-to-day operational issues, conduct research, and provide effective resolutions to support performance and efficiency. The role involves monitoring processes, data analysis, reporting, managing exceptions, and collaborating with stakeholders to implement solutions.

The ideal candidate will be detail-oriented, analytical, and able to interpret data, identify trends, and drive process improvements while ensuring compliance with

Qualifications

• Detail-oriented and analytical with strong problem-solving skills.
• Ability to interpret data, identify trends and provide insights.
• Experience in building stakeholder relationships and supporting process improvements.

Responsibilities

• Analyse and resolve day-to-day operational issues and identify root causes.
• Support implementation, testing, and monitoring of products, services, and processes.
• Produce and maintain operational reports, metrics and management information.
• Monitor data for trends, exceptions and control gaps with escalation where needed.
• Provide guidance on procedural, technical and operational changes.
• Build effective relationships with stakeholders and business partners.
• Ensure adherence to policies and regulatory requirements while driving continuous improvement.
• Use Excel to analyse data, identify trends, perform reconciliations and report findings.

Skills

Analytical skills

Data analysis

Excel

Stakeholder management

Tools

Microsoft Excel

Job description

Bank of America in Bromley seeks an Operations Analyst to analyze day-to-day operational issues, conduct research, and provide effective resolutions to support performance and efficiency. The role involves monitoring processes, data analysis, reporting, managing exceptions, and collaborating with stakeholders to implement solutions.

The ideal candidate will be detail-oriented, analytical, and able to interpret data, identify trends, and drive process improvements while ensuring compliance with