Funeral Director & Ceremonies Leader (On-Call)

Co-op Group; Canterbury; In loco; GBP 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts

Holiday allowance

Employer pension

Employee Assistance Programme

Virtual GP

Career development

Stream pay app

Descrizione del lavoro

Co-op Funeralcare is seeking an empathetic and commercially minded individual to join our team in Canterbury. The role involves managing client relationships, guiding the team, and supporting funerals with dignity and professionalism. You’ll balance managerial and business tasks while building strong client trust.

No prior industry experience is required; strong people skills and a real customer focus will help you succeed in a compassionate, community-focused environment.

Competenze

• Empathy and commercial focus essential.
• Great people skills required.
• UK manual driving licence essential.
• No prior experience required.

Mansioni

• Meet client needs, service levels and KPIs.
• Be clients' main contact; support with the wider team.
• Support funerals—conduct ceremonies, lead team, carry the deceased when necessary.
• Refer all regulated work to a certified colleague.
• Build and maintain relationships with team, clients and community.

Conoscenze

Empathy

Customer focus

People skills

Commercial mindset

On-call flexibility

Strumenti

Driving licence

Descrizione del lavoro

Co-op Funeralcare is seeking an empathetic and commercially minded individual to join our team in Canterbury. The role involves managing client relationships, guiding the team, and supporting funerals with dignity and professionalism. You’ll balance managerial and business tasks while building strong client trust.

No prior industry experience is required; strong people skills and a real customer focus will help you succeed in a compassionate, community-focused environment.