Funeral Director

Career Choices Dewis Gyrfa Ltd; Worcester; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading funeral service provider in Worcester is looking for a Funeral Director to deliver compassionate service and manage ceremonies. The ideal candidate will have empathy, strong people skills, and a commercial focus. Responsibilities include conducting ceremonies, leading a team, and ensuring client satisfaction. No prior experience is required, making it accessible for those with a genuine desire to support families during difficult times. The role offers competitive pay and various benefits including holidays and discounts.

Benefits

30% off Co-op branded products

10% off other brands

23 days holidays (pro rata)

Pension with up to 10% contributions

Employee Assistance Programme

Access to a money management app (Wagestream)

Qualifications

• No experience needed, but empathy and customer focus are essential.
• Ability to work under pressure and maintain professionalism.
• Compassionate and understanding towards clients.

Responsibilities

• Conduct ceremonies and lead the team during funerals.
• Support clients as their main point of contact.
• Ensure service levels and KPIs are met.

Skills

Empathy

Commercial mindset

People skills

Cool under pressure

Tools

UK manual driving licence

Job description

Funeral Director £28,762 (£14.75 per hour) plus benefits Full time
37.5 hours per week, Monday to Friday between 8am and 8pm

• as part of this role, you'll also be part of the on call rota Worcester, WR1 2RS No experience needed.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties

• the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.

You don't need industry experience.

If you have great people skills, and a real commercial focus, you could be perfect for this role.

At Co-op Funeralcare, we provide a caring and compassionate service when families need it most.

As a funeral director, you'll be right at the heart of that service.

You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.

At the Co-op, you'll be part of something meaningful.

Join us today.

What you'll do make sure client needs, service levels and KPIs are met be clients' main point of contact; supporting and guiding with the help of the wider team support funerals

• conducting the ceremony, leading the team and carrying the deceased when necessary make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' build and maintain relationships with the team, clients and the community This role would suit people who have a commercial mind-set and experience in a managerial role a true customer focus and a real passion for delivering a great service the ability to capture intricate detail and make sure it is reflected in the service we deliver compassion, understanding and empathy, and the ability to keep a cool head under pressure a UK manual driving licence Why Co-op?

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products in our food stores all year-round 10% off other brands in our food stores all year-round discounts on other Co-op products and services 23 days holidays (pro rata, rising with service) a pension with up to 10% employer contributions access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day access to virtual GP and free eye tests endless career development opportunities including apprenticeships friendly, supportive team and the knowledge that you make a huge difference to your community access to Wagestream

• a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment.

It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process.

These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).