Funeral Arranger/Trainee Funeral Director

Funeral Partners; Chester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading funeral service provider in Chester is seeking a Funeral Arranger to guide families through the funeral process, ensuring all paperwork is complete and providing essential support. The role includes community engagement and opportunities for further training and development. Competitive benefits include training, annual leave, life assurance, and a pension scheme.

Benefits

Comprehensive training for roles

23 days annual leave, increasing to 26

Life Assurance

Pension

Family and friends discounts

Cycle to Work scheme

Employee assistance service

Qualifications

• Ability to provide a warm welcome and guide families throughout the funeral process.
• Must be able to complete paperwork accurately and on time.
• Good listening skills and the ability to build strong relationships within the community.

Responsibilities

• Ensure all relevant paperwork and documentation is completed accurately and on time.
• Provide a detailed handover to the Funeral Director.
• Participate in the out-of-hours and on-call rota.

Skills

Excellent interpersonal skills

Attention to detail

Organisational skills

Job description

Overview

Funeral Partners is the family of local funeral brands. We are committed to delivering a sensitive, professional service to the families in our care and to leading the way in setting new standards of excellence within the profession. Our people are key to our success; they bring a wealth of experience from both inside and outside the funeral industry, and we believe in working as a team.

The Opportunity

Based at Dutton & Hallmark Funeral Services - Hoole, our Funeral Arrangers are a very special part of our team: caring and organised, they offer a warm welcome and guide our families through the whole funeral process. They combine excellent interpersonal and listening skills with attention to detail and accurate administrative work. Responsibilities include ensuring all relevant paperwork and documentation is completed accurately and on time, and providing a detailed handover to the Funeral Director so that every detail goes to plan on the day.

Our Funeral Arrangers play an important role within the community, building strong working relationships and organising fundraising activities to support local organisations. You will also be on the out-of-hours and on-call rota, which provides an opportunity to earn additional payments. This role offers the potential to train as a Funeral Director to support the business needs.

What We Offer

Working in one of our local Funeral Partners’ Branches, you’ll be part of a small local team with the benefits of a larger national company. We have family-friendly policies and can offer flexible working, plus:

• Comprehensive training for all roles and opportunities to achieve industry-recognised qualifications
• Full uniform
• Opportunities to work within the local community
• Reward and recognition scheme
• Regular feedback surveys and opportunities to join project groups
• Employee assistance service

In addition to your salary, you will also receive:

• 23 days annual leave, increasing to 26 days with service – plus bank holidays
• Opportunity to join our Annual Reward Scheme
• Life Assurance
• Pension
• Family and friends discounts
• Christmas vouchers
• Cycle to Work scheme
• Eye care
• Refer a friend scheme

About You

You may have worked in the funeral industry for many years or you may be looking for a new challenge. What matters most is having the right skills and attributes; we will provide all the training you need. Come and join us — we will give you the tools you need to be a success.

Funeral Partners Ltd is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships. If you require any reasonable adjustments to support you through the recruitment and selection process, please contact our HR team for assistance.

Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1,000 employees and overseeing over 20,000 funerals annually.

Location: Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB