Full-Time Retail Security & Loss Prevention Specialist

B&M Retail; Clevedon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Colleague portal discount

Benefits package

Job summary

B&M Retail in Clevedon is hiring a Retail Security Officer on a full-time, permanent basis. The role supports safeguarding the store, reducing loss, and delivering a welcoming customer experience across daytime, evening and weekend shifts.

You will work with the Store Management Team to uphold safety standards, investigate incidents, and engage with customers professionally while maintaining integrity and teamwork.

Qualifications

• Ability to follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations professionally.
• Sound judgement, honesty, integrity and a strong work ethic.
• A supportive team player who takes pride in doing the right thing.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Communication skills

Calm under pressure

Team player

Integrity

Customer-focused

Conflict management

Job description

B&M Retail in Clevedon is hiring a Retail Security Officer on a full-time, permanent basis. The role supports safeguarding the store, reducing loss, and delivering a welcoming customer experience across daytime, evening and weekend shifts.

You will work with the Store Management Team to uphold safety standards, investigate incidents, and engage with customers professionally while maintaining integrity and teamwork.