Fulfilment & Customer Service Associate

Brellis Recruitment; Moreton-in-Marsh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing logistics company in Moreton-in-Marsh is seeking a motivated individual for a dual role in customer service and order fulfilment. You will manage customer orders from printing to packing while ensuring excellent service without scripts. This position offers an opportunity for professional growth in a supportive team environment. Your skills in organization and communication will be key to success in this role.

Qualifications

• Motivated and friendly individual with superb customer service abilities.
• Ability to process, organize, print, and pack orders efficiently.
• Creative and personable with a strong emphasis on customer rapport.

Responsibilities

• Pull orders from the system and handle order errors.
• Print assets and create welcome packs.
• Answer emails and phones, and engage with customers on digital channels.

Skills

Customer service abilities

Organizational skills

Effective communication

Problem-solving

Job description

A growing logistics company in Moreton-in-Marsh is seeking a motivated individual for a dual role in customer service and order fulfilment. You will manage customer orders from printing to packing while ensuring excellent service without scripts. This position offers an opportunity for professional growth in a supportive team environment. Your skills in organization and communication will be key to success in this role.